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📧Email: shop@luluinluna.com
Thank you for choosing Lulu In Luna.
At Lulu In Luna, we believe customer support should feel warm, simple, and easy to reach. Whether you have a question about an order, need help with shipping or returns, or simply want to know more about one of our styles, our Customer Support Team is always here to assist. A clear contact page with direct contact details and response expectations also helps create a smoother shopping experience.
We aim to respond to all customer inquiries within 24–48 business hours, Monday through Friday.
If your inquiry is related to an existing order, please include your Order Number so we can assist you more efficiently.
Our Customer Support Team can assist you with:
Whatever you need, we'll do our best to provide a clear and helpful response.
Lulu In Luna
2001 W Surrey Ave
Phoenix, AZ 85029
United States
Business Correspondence Only – Not a Return Address
Please note that this address is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. We will provide the appropriate return instructions and the correct return address after your request has been approved.
Monday – Friday
9:00 AM – 6:00 PM EST
Saturday – Sunday
Closed
Emails received outside of business hours will be answered on the next available business day.
For faster assistance, please include:
If your inquiry involves a damaged, defective, or incorrect item, please include clear photos of the product, packaging, and shipping label so our team can review the issue more efficiently.
Thank you for being part of Lulu In Luna.
We truly appreciate every customer who chooses to shop with us. Whether you're reaching out before placing an order or need assistance after your purchase, we're always happy to hear from you.
Lulu In Luna — beautiful styles, thoughtful service, and a little something special for every moment. 💕
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